Monday, April 24, 2017

She’ll destroy your dream, for a fee. Names will be named



                     It’s really easy to get ripped-off in the publishing industry; I hate to admit it but have too much experience in this area.  The publication of my first book by Klaus Gerhart of Pohlmann Press in 1997 should have been a joyous occasion but instead it was made miserable by the lies and criminal acts of Mr. Gerhart.  The short story is Klaus did publish my book but completely ripped me off, stole the money I’d invested in his company and never paid me a damn dime of royalties or anything ever.  So, poorer but wiser I learned my lesson and for the next twenty years and sixteen books I self-published them all.  And I never stole a dime from myself!  I didn’t make a lot of money from those books, but I didn’t lose any either.  The only time I’ve lost money publishing books is when I’ve paid someone to facilitate the publication.  Twice I have paid so-called experts for their expertise and both times they’ve taken my money and left me wanting, so I don’t trust any of them anymore.  Here’s the latest story of money wasted and dreams destroyed:
                All but one of my books have been picture books.  Because of on-demand printing technology, artists like me can now publish a picture book without a publisher, but the printing process is still expensive.  One way to curb four-color printing expense is to publish an eBook.  Now when I self-publish a printed book I can also publish a PDF eBook version.  I can sell digital PDF copies of my books for ten percent of the retail cost of the printed versions, which makes them really affordable, and the color imagery looks great displayed on the screen of a computer or tablet.  I believe that the future for art books (picture books) will be the eBook format because production and retail costs are lower since the book is data and not four-color, printed paper.  And a direct-download format like Amazon’s Kindle book looks to be the most viable format for the future. 
                My idea was to publish the very first art book designed specifically for the Kindle.  I researched Kindle picture books and aside from a few poorly formatted art catalogs, there were no Kindle art books as of 2016.  The only ‘picture books’ in the Kindle format that I found were children’s books and I thought I could use children’s book formatting to produce an art book.  Although much of the research I did indicated it was seemingly possible to create an art book using children’s book illustration formatting further research indicated that is wasn’t really viable after all.
                What I needed if I was going to produce the ‘first art book formatted especially for the Kindle’ would be an ‘expert,’ someone who knew Kindle formatting.  All of my research was pointing towards nobody with the needed skills.  I even contacted Kindle Direct Publishing who told me that what I wanted to do was absolutely possible –but they wouldn’t tell how to do it.  Kindle Direct Publishing was so aggressively worthless that they wouldn’t even tell me where to look for answers!  So I did the smart thing, I gave up and shelved the project. 
                My art book project wasn’t even all that ambitious.  Twenty portfolio images, a cover and a couple other photos, and a brief essay about the photography –under thirty pages including covers.  But Kindle Direct Publishing wouldn’t provide me the means to make myself a Kindle formatting expert and there were no other ‘Kindle experts’ out there to hire.  Everything told me that my Kindle art book project just wasn’t do-able, then I met Kim Eldredge and made the worst publishing decision in twenty years.
                Kim presented herself as experienced in Kindle book formatting and she owns a company called “New Frontier Books.”  According to her website: New Frontier Books helps authors, speakers, and entrepreneurs FINALLY get their books written & published.  We arranged a meeting and she made a good impression.  She came off as knowledgeable and professional and absolutely sure that my Kindle art book project was do-able.  She was absolutely sure she could do it.  Although all of my instincts told me not to work with her because she really couldn’t do the job I stupidly ignored my (accurate, as it turned out) inner voice and I hired her.
                For ‘only’ five-hundred dollars she’d take my JPEGs and WORD files and format them to create a Kindle book.  It would only take two weeks. 

                As it turned out Kim Eldredge was absolutely unprofessional and incompetent.  If I’d read something like this, I’d of never hired her.  Read this and consider carefully with whom you work.

                Whenever someone is in a big hurry to be paid, up front, that’s a red flag that they’re only interested in money.  Unlike me, you should pay attention to that red flag.  Stupidly, I paid her $500, signed her New Frontiers Books contract and waited two weeks for………. Nothing!
                She did put something online with Kindle Direct Publishing but it wasn’t even close to what one expects a book to look like.  When I asked questions about the myriad of things she’d gotten wrong she had a litany of excuses ready.  I gave her more time and I re-worked the imagery to make her job easier but I knew I was in trouble when she didn’t even get the title of my book correct!  The title of my book was to be Lost in Time with a subtitle of The Mystery of the Attic Photos.  Kim paid so little attention and had so little regard for my book project that she incorrectly titled it, Tales from the Attic. 
                When the designer can’t even get the title of the book correct, they’re not going to get anything else correct either.  It’s also a clear indicator they don’t care.
                By now she’d blown the ‘two-weeks’ deadline but I was patient.  Kim had promised the book would be ready and for-sale in time for the 2016 Christmas season but that seemed to be slipping away.  Kim never mentioned it to me prior but while she was allegedly working on my book, she took time off to get married!  I read that on Facebook, she never had the professional courtesy to let me know she’d be taking time off for a wedding. 
                Christmas came and went and so did the ‘holiday deadline.’  I had nothing remotely close to a book by Christmas and wouldn’t by New Year’s either since Kim took a vacation with her new husband.  She already had my money, why should she care?
                Now that months had passed and all I had was a litany of excuses from Kim and no book I started wondering just why she’d absolutely refused to take any responsibility for what was clearly her inability to do the job, so I starting looking for answers.  The answers were easy to find thanks to Facebook and social media.  Why did Kim never ever take any responsibility for her incompetence?  Well, she’s a conservative republican and we know from experience and observation that conservatives always talk about ‘personal responsibility’ but never take any themselves.  So that’s an indicator.  Further digging showed Kim to be a Donald Trump supporter.  Oh, joy!  So she supports a guy who routinely stiffs contractors, is a racist and celebrates incompetence.  She displays the same behavior as her so-called president.  That too is an indicator of her business ethics.
                Based on my horrible experience, Kim Eldredge was (and is) clearly incompetent and unprofessional.  By January of 2017 I didn’t even want to work with her because I knew she couldn’t perform.  I don’t think she’s a liar, I think she really believed she knew Kindle formatting, it’s just that she refused to admit she was over her head.  I gave her more than one opportunity to cut her losses and just quit, but she kept insisting she could do the job.  But her final online proof proved otherwise – she had no idea what she was doing.  The title was still wrong!  And she kept insisting that ‘I changed the scope of the project’ beyond the original contract.  This was a lie she stuck with to the end.  I never changed anything except to do more of her work and to try to accommodate her growing ineptitude.  I finally just said ‘no’ this has to stop, you can’t do it and give me my money back.
                But when you pay upfront you never get a refund.  Kim got my money and I never got a book.  Oh, she blew me off for a while.  Then I got a letter from Lanette M. Hanna of the Davis Miles McGuire Gardner law firm.  Obviously Lanette must be a friend of Kim’s and is equally unprofessional, in my opinion.  Shyster attorney Ms Hanna informs me that Kim will refund only $100 and keep $400 to compensate herself for “17 hours” of work.  Simple math shows that to be an hourly rate of $23.53 per hour!  I never agreed to an hourly rate not to produce a book so I emailed Kim and told her simply to “finish the book.”
                Kim never finished the book.  She breached her own contract.  Kim Eldrege took $400 of my money and I got NOTHING.  On January 31 I received a check from ‘Kim Galloway’ of ‘On the Beach Publishing’ drawn on The Foothills Bank in Yuma, Arizona (does this seem fishy?) for a $100 “good will refund.”
                Kim Eldredge is a liar, unprofessional, unethical and incompetent.  My last message to Kim was to “finish the book,” and I gave her a reasonable deadline.  She (illegally) blew that off and sent a ‘refund’ I did not want.  What I wanted was either my money back or for her to finish the book AND SHE DID NEITHER.

                YOU’VE BEEN WARNED!!!!
             Here is a TRUE STORY of how ONE ‘publisher’ operates.  Now, no doubt Kim has a different view of this.  If she reads this she’ll probably be angry because I’ve told the TRUTH about her.  She’ll blame ME for her incompetence and try to say that I CHANGED THE SCOPE OF THE BOOK which is a LIE.  She’ll point to the wonderful testimonials on her website to convince you that I’m just a dipshit asshole who is ‘difficult.’ 
                If you want to gamble with your money and don’t believe me, hire Kim.  You might be happy and you might get a book done – or you could get screwed like me.  You won’t know until it’s too late!
                And look me up.  Look at my books on blurb.com or Amazon.  Notice I have NO Kindle books and ask yourself, why?

                Solely based on my own, personal experience:
                Kim Eldredge is a liar, unprofessional, unethical and incompetent. 
              There are a LOT of people who claim they can do what Kim claimed she could (but couldn’t) do.  Do your own research and take a chance with one of them!!! 

Sunday, January 22, 2017

WHEN THE STUDENT SURPASSES THE TEACHER

Nothing had prepared me for that moment.  A flood of conflicting emotions washed over me.  I was simultaneously awed, jealous, proud, happy, a little sad, speechless, surprised and amazed.  Mainly I was happy, a little bit for me and a whole lot for her.  Let me back up and set the scene that had me so flummoxed.  The moment of my emotional chaos occurred in 2016, but its roots go back thirty-four years.

I met this girl, Jennifer, in 1982.  It was my senior year of college and my last semester; it was Jennifer’s first freshman semester.  I was on the cusp of obtaining my photography degree and she was just beginning work on hers.  As it goes with the usual college hierarchy, seniors and freshmen didn’t mix much, but I noticed her around the photo-labs and studios.  She’d be around during those impromptu photo-critiques that spontaneously occurred in the photo department; whenever I’d be showing whatever I was working on I’d see her among the other students.  While she was noticing my photographs, I was noticing her because she was pretty, really pretty, the fashion-model kind of pretty.  Since every senior-level photo student never has enough fashion-type photos in their portfolios, I talked her into modeling for me.  We spent an afternoon in the studio and I shot one of those very typical, early 80s post-punk/new-wave kind of photos that were so popular at the time.  We got to know each other, had a fun time, and I got a very nice (for the time period) fashion photo.  I made a big 16x20 inch print of her, put it in my portfolio, and graduated.

In 1983, a mere seven months after I graduated college and after being unceremoniously sacked from not one but two corporate jobs, I came to the realization that I wasn’t corporate material.  A friend of mine, who was not corporate material either, had been sacked shortly before me had taken a job teaching airbrush at The Art Institute of Houston suggested I apply for an open position in the photography department and made an introduction for me. 

So I applied for that teaching job and found myself doing the portfolio-dog-and-pony show for the Art Institute’s head of photography.  Since I’d been out of college for less than a year I had not yet had the opportunity to replace all the photos in my college portfolio with ‘new work from jobs’ so my portfolio was still about three-quarters college work, including that picture of Jennifer.

Flipping through my portfolio he stopped on the page with the picture of Jennifer.  “She’s a student here.” He said.

Not wanting to contradict the man attached to the ass I was kissing to get that job I simply stated: “I photographed her last spring at Sam Houston State University.”

“She’s taking photography classes here.”  He restated.

“Must have transferred.”  Was my only reply.

I got the job, a few weeks later classes began and, sure enough, Jennifer was in two of my classes.

I remember working really hard to impart as much knowledge as possible to my students.  Because it had been less than a year since I’d been a student myself, I wanted to be better than my professors, and they were very good.  My job as teacher was to teach my students the teachable things; techniques and procedures so the talented student would then have the necessary skills to express themselves.  I never tried to teach ‘talent’ or ‘meaning’ or ‘expression’ or any of the art-school things that screw-up students.  I never tried to direct their story-telling, I merely provided the grammar they would use to tell their own photographic stories. 

Regretfully, I don’t really remember any of my students’ work, but it has been thirty-plus years so maybe my faulty memory is excused.  What I do remember is that Jennifer was one of the few students who had a vision or personal style.  I clearly remember walking through the black and white darkrooms in the mornings before class began.  I’d look over all the prints on the drying racks and I knew which photos were hers. 

I also recall many Mondays, listening to my students’ stories about ‘partying all weekend,’ and then being asked what I did on my time off.

“I worked in the darkroom all weekend.”  Was my frequent reply.  Most students would just roll their eyes, probably thinking, nerd.  But, unbeknownst to me at the time, I was getting through to a few of them, not necessarily in classroom lectures, but by example.  It turned out, for some like Jennifer, it was what I did and not what I said that was the most influential.  It was this example that impacted Jennifer the most, but I wouldn’t know about that for another thirty-two years.

I really enjoyed teaching and was good at it but I got fired from that job after a year and a half.  I made the fatal mistake of being better than my boss, the department head, which is something detrimental to job security in academia.  So I moved on and Jennifer’s class graduated in 1984. 

By 1985 I had started my own studio and had lost touch with Jennifer.

Over two decades passed before I saw her again.  I’ve forgotten the exact year but it was around 2010-ish.  By then I was living in Arizona and she was living in Los Angeles (I don’t recall how I knew this, I probably Googled her).  I had to go to L.A. on business and looked her up.  We sort of picked up where we’d left off.  She was struggling somewhat (as I was too) and we talked and ‘compared notes’ and shared some of the high and low-lights of our bumpy career paths.  During our Chinese food lunch I recall thinking to myself, I’m not the mentor anymore and you’re not the student anymore, we’re both equals and we’re equally screwed in this weird business of art and photography. 

I saw her again a year or so later in Los Angeles and she’d made significant strides.  She’d produced a lot of very good work and she had a licensing agent and things were looking much more positive.  We stayed in touch but it wouldn’t be until 2016 that I’d see her again.

I’m glad we stayed in touch because that meant I knew she’d moved from Los Angeles to Palm Springs.  That also meant that I would see her again after I wrapped a photo-shoot nearby at The Salton Sea and Borrego Springs. 

We were enjoying dinner and drinks in the dark and moody bar at Mr. Lyons in Palm Springs when the conversation turned to art.  Jennifer spoke very enthusiastically about the new artworks she was making and I was anxious to see her new portfolio.  Out came her phone, a few taps and swipes later she’s got Instagram open (oh, Instagram again!) and here’s her new stuff.  I scrolled through her Instagram feed until I suffered a ‘cardiac event’ and felt my heart ripped in two opposite directions simultaneously.  

My heart returned to a normal rhythm and pumped just enough freshly oxygenated blood to my brain for me to form the thought: Oh my god, this is freaking brilliant!  I was truly blown-away.  Her new works were fully-formed and fleshed-out, it was clear that she wasn’t experimenting but had found her way with clarity and confidence.  The imagery was a clear departure from the obviously excellent works I’d seen in L.A. a few years prior.  Her new works were bright, colorful, smart, witty, thoughtful, unique, original and, for lack of a better term, freaking brilliant.  And they weren’t photographs, this was pure digital art.

Basking in the cel-phone-glow of her imagery I felt my heart shift directions and relocate itself one-hundred-eighty degrees and suddenly I felt instantly sad and, somehow, sorry for myself.  It was a fleeting feeling that didn’t last but a moment, but what happened to me?  What was this wave of sadness that just washed over me?

It was the sudden realization that the student had surpassed her teacher!  Looking at her portfolio I saw no hint, no vestige, no thread whatsoever that traced a line from these images back to anything I’d taught her.  What I was seeing was so new, so uniquely hers that I couldn’t help but feel a twinge of sadness because nothing I’d ever said or taught was left in these images, she was now far beyond any influence from me.  My illogical sadness quickly passed and my heart swelled and I felt pride.  I had succeeded as a teacher!

Because the student should surpass the teacher!

And so we shared a wonderful meal and conversation that went long into the night.  We discussed the important things like life and art and she clued me into some things I never knew.  Way back in 1983 when I’d first interviewed for that teaching job I’d left my portfolio with the department head so he could ‘show it to the higher-ups.’  I don’t know if ‘the higher-ups’ ever saw my portfolio but Jennifer did.  Apparently the department head showed my portfolio to Jennifer who told him to, “Hire Dale, now!”  For all these years I thought it had been some guy in a suit up the hall who’d given the green light to hire me, but it had actually been a 22 year-old blonde chick in the Photo One class that got me the job!  Thank you, Jennifer!

As we reminisced about the 1980s she mentioned the One Thing that was the biggest influence.  It had been my throw-away line, my flippant response of, “I worked in the darkroom,” to the question, what did you do last weekend?  She’d heard that, and she’d been one of the party-girls that weekend, but when she heard my response it prompted a thought in her:  I should get to work.  And she did!

After thirty-four years it was she who taught me an important lesson.  For her it never was about the classroom lessons about f-stops, or shutter-speeds, or printing, or any of those things.  Sure, she’d learned those lessons but the real lesson she’d learned from me had come from example and it was a work ethic.

She saw me ‘doing the work’ and then she ‘did the work’ too.  That was it.  That’s all. 

I’ve been ‘doing the work’ for my whole life, and so has Jennifer.  Now, more than three decades after we were student and teacher, we stand together as semi-successful artists who did the work.  In academic circles teachers talk about ‘training the competition,’ but that’s a cliché.  The fleeting feeling of sadness I felt when reviewing her new works was a result of Western Societies’ competitive culture; for just a moment I saw her as ‘competition,’ and that’s wrong.  For a nanosecond I thought, she’s better than me!  And that thought was wrong too.  Her works aren’t any better than mine and mine aren’t better than hers, she’s simply the best at what she does and I’m the best at what I do.  She’ll always be better than me at making her pictures.  Her pictures are something I cherish and respect, her artwork shows me a world I cannot perceive, they’re a window into her world, a place I only visited through her eyes and art.  The only reason I (and others) can see the world the way she does is because she did the work.  I cannot claim any influence of her imagery whatsoever, that’s all her!  The only credit I can claim is providing motivation by example.  At the time I didn’t even realize that, “working in the darkroom all weekend” was a lesson, but I applaud Jennifer for getting it.

I think I’d like to acquire one of Jennifer’s artworks for my personal collection but she’s really good, and I don’t know if I can afford one.  Maybe she’ll be open to a trade?  I think I should offer two of mine for one of hers, she’s that good.
               

One final note, from a different perspective.

There was a time when I was the boy who exceeded his professor.  For me it came quickly and differently but since I’ve now experienced this from both perspectives it’s worthy of sharing.

Parental finances forced me to drop out of college in the summer of 1979 and it took me until 1981 to earn enough money to complete my degree.  During my time away from school I had a number of photography-related jobs, the most recent at the time in audio-visual production where I worked on large-scale slide shows (these were the pre-PowerPoint days).  In the A/V job I also became an expert in E-6 processing and I created optical special effects, which was a very specialized area of photography.

I returned to college in the winter of 1981 and during the re-enrollment process I met with my Academic Advisor, Dr. Emmette Jackson, who was also the head of the photography program.  He went over my freshman/sophomore transcripts (which were all A’s in photo-classes) and he spent a lot of time examining my new-from-work portfolio of optical special effects.

“You’ve made considerable advances during your time in the workforce, Dale, I’m having a hard time fitting you into classes where you’d actually learn something you haven’t already done, so I’m going to design some independent-studies specifically for you.”  Dr. Jackson informed me with a serious tone.

“Can I do that?” I wondered aloud.  “Is that legit?”

“Sure.”  He explained.  “You and I will design specialized independent-studies, I’ll approve the study, you’ll work directly with me and I’ll be the one determining your grade at the completion of the independent study.”

“So I don’t have to take the E-6 class?” I asked, incredulously.

“Oh hell no!” He laughed.  “You’d been souping E-6 film at a pro-lab while you were out of school, so you’re competent and up-to-speed.  I’m going to go ahead and give you three hours credit and an A for that class.”

And then he dropped ‘the bomb.’

“As a matter of fact, we’re offering side production this semester, since you’ve been doing just that you can teach the class, you know more about it than I do.”

What?!  Did I hear that right?  I know more than he does?

“Sir,” I asked cautiously, “Can I do that?”

“Of course you can!  Your resume tells me you’ve been producing optical effects, processing E-6 slide film, and programming six, nine, twelve and fifteen projector shows all synchronized with Clearlight computer-controllers.  All we have here is an ancient Wollensak two-projector dissolve unit, you’ll be fine.  I’ve never done any slideshows that big, you’re the expert.”

“I’m the expert?”

“Hell yeah, your resume and portfolio say so.  I’ll give you the syllabus, tweak it as you see fit, I’ll take attendance and the class is yours.”

And there, in an instant, direct from the mouth of the professor who intimidated the hell out of me as a freshman and sophomore, was a declaration that I knew more than he did.  I was surprised and honored.  Curiously, Dr. Jackson seemed completely unfazed by his words and my reaction to them. 

Professor Jackson’s response to me surpassing him was remarkably ego-free.  He wasn’t bothered a bit because his perspective was from the position of professional teacher and success to him was being surpassed by his student.  My momentary mixed feelings about Jennifer surpassing me was from the perspective of teacher and working artist.  My artists’ semi-erect ego was briefly punctured by Jennifer’s amazing artworks only to be re-inflated moments later by realizing that, as a teacher, I had succeeded.  Dr. Jackson had none of my mixed emotions because he was no longer working as a photographer but instead, purely as a photography teacher.  Although his Bachelor’s and Master’s degrees were in photography his PhD was in education, so his judgment of me was from the perspective of a professional educator and not a photographer.  To him it wasn’t a big deal, to me it was everything.

Emmette (we got to a first-name basis quickly and remain good friends to this day, thirty-four years after my graduation) actually taught me more by example than in the classroom, which is the same as it was with me and Jennifer.  I think there may be a correlation of teaching styles at play…
               
 
When the teacher does their job right, the student should surpass them.  Most students don’t because many students don’t finish what they start, they don’t do the work.  For those who do, it’s because they’ve taken all the lessons, both the formal lessons of the classroom and the informal ‘life lessons,’ and applied them to their own work, kept up that work, and eventually ended up in a place that surpassed their mentors. 

Professor Jackson provided me with a map.  He was fully aware that by the time I left that map he’d provided me everything I needed to blaze my own trail but not get lost.  I did the same for Jennifer, the only difference being when she left the map she found me at the periphery.  As she and I stood there, just off the edge of the metaphorical map, she smiled and said she’d used-up the map I gave her but that was OK, she’d traded it for a GPS, and we should go the rest of the way together.  None of us had really surpassed anyone, we got just what we needed to become who we are.
               

From Jennifer’s 2016 Artist Statement:
Jennifer majored in photography at Sam Houston State University. There, she met her first mentor, Dale O’Dell. One afternoon, she walked into the on-campus photo-lab and noticed a group of people all gathered around O’Dell, who had some of his new photographs placed in front of him. As Jennifer stretched over the crowd to see, she remembers commenting out loud; “That’s what kind of work I want to do.” She subsequently transferred to The Art Institute of Houston, where by another act of fate, O’Dell became her teacher. At that point, Jennifer knew she was on track, and that something special was happening to her.
               

Dr. Emmette Jackson passed away on July 16, 2016 at the age of 75.  I will forever miss him; to this day I still try to make photographs that meet the high standard he set.